FAQ
Coffee
WHAT MAKES YOUR COFFEE SO GOOD?
We’re glad you noticed! We source only specialty-grade coffee beans and roast them every weekday with care. Our coffee is extremely fresh when it makes it to your door, and the difference is hard to miss. When you sign up for a coffee subscription you’re able to drink the freshest possible, premium quality coffee. Our beans are low acidity (except the single origins). All of our coffees are medium roast (except where noted, like a Dark Roast). All of our ground coffee is set to a medium grind (except the Espresso which is a fine grind).
WHAT TYPE OF SINGLE ORIGINS CAN I EXPECT?
With our rotating single origins, we want to explore the latest and greatest in the coffee market, micro-lots that are hard to find or known for being an especially good harvest. We profile roast to see what makes that selection its best, sometimes lighter, sometimes darker. If you’re interested in trying coffees from all over the world’s coffee growing regions, seeing the extremes of what coffee can be and experiencing unique tasting notes, this is a great choice for you. We rotate to a new selection about once a month.
IS YOUR COFFEE KETO FRIENDLY?
Yes! We do not use sugar or sweeteners in our flavors, and each brewed 8oz cup has approximately 2 calories, 0g carbs and 0g sugar
ARE THERE ANY SUGARS OR ADDED SWEETENERS IN YOUR COFFEE?
No, our coffees do not contain any sugars or artificial sweeteners.
IS YOUR COFFEE CERTIFIED FAIR TRADE?
We believe in paying a fair price with our coffee farmers, and every bean is sourced ethically. We decided not to certify as Fair Trade because the cost the farmers pay in fees often negates the benefit to them.
WHAT IS THE NUTRITIONAL INFORMATION FOR YOUR COFFEE?
We only use 100% Arabica Coffee with Natural and Artificial Flavors. None of our coffees contain any of the major allergens (Milk, Dairy, Eggs, Wheat, Gluten, Tree Nuts, Peanuts, Soy, Fish, or Shellfish).
The nutritional info of our coffee per 8oz cup is as follows:
– Calories: 2
– Total Fat: 0g
– Cholesterol: 0mg
– Sodium: 0mg
– Total Carbohydrate: 0g
– Dietary Fiber: 0g
– Sugars: 0g
– Protein: 0g
DO YOU SELL COFFEE PODS FOR MY KEURIG® MACHINE?
We will soon! Stay tuned!
HOW SHOULD I STORE MY COFFEE?
Once opened, you should store your coffee in an airtight container at room temperature, and away from light and moisture. This will ensure whole beans to stay fresh for up to 2 month, and ground coffee for up to 1 month. For long term storage coffee may be stored in a freezer, but you should avoid taking it in and out of a freezer too frequently as condensation is harmful to coffee quality.
COFFEE SUBSCRIPTIONS
HOW DOES THE MORNING RAGE COFFEE CLUB WORK? DO I GET ANY DISCOUNT?
You can save over 30%, lower than grocery store prices! Coffee subscriptions are the foundation of our mission, they allow us to set realistic short and long term goals for supporting our charities. You select your coffee types, quantity, and delivery schedule. We ship it to your door for FREE, all while saving up to 30% off the full price in our online store. You can change it up, skip a shipment or cancel at any time.
I LIKE VARIETY. CAN I MIX AND MATCH MY COFFEE ROASTS?
Hey, we like switching up our brews too! Subscriptions are not a new thing, but we take pride in making ours as flexible as possible for our customers, and that includes allowing you to choose a variety of roasts for your subscription. Plus, you can change it up any time to suit your changing tastes.
THIS SOUNDS GREAT – HOW DO I SIGN UP?
Head to our Morning Rage Coffee Club page (link) to begin building your subscription. If you have any questions at all, contact us at info@morningragecoffee.com and we are happy to help.
I HAVE A COFFEE SUBSCRIPTION ALREADY – HOW DO I MANAGE MY ACCOUNT?
When you first subscribed To make changes, add a one-time product, skip a shipment or cancel, log into your customer portal via our website (show screenshot of these steps?).
Thank you for your interest in selling Morning Rage Coffee! We’d love to hear more about you. Contact us at info@morningragecoffee.com and we’ll be in touch as soon as possible.
I AM ORGANIZING A FUNDRAISER. CAN I SELL MORNING RAGE COFFEE?
We have proudly partnered with non-profit organizations, charities and others looking for a way to incorporate Morning Rage Coffee into their fundraising efforts. Co-branded packaging is available by request as well. Contact us at info@morningragecoffee.com to tell us more about your organization and/or event to see if we would be a good fit.
ORDERS & SHIPPING
WHEN CAN I EXPECT TO RECEIVE MY ORDER AFTER I PLACE IT?
Orders are fulfilled within 1-2 business days. We roast and ship coffee every day. Shipping timeframes will depend on the destination, but typically arrive in 2-5 days.
UH OH. I MADE A MISTAKE – CAN I CHANGE MY ORDER ONCE IT HAS BEEN PLACED? CAN I CANCEL?
We try to fulfill orders as quickly as possible, but we also try to do the best we can to take care of you. If you need to make a change or cancel your order, contact us right away at info@morningragecoffee.com.
CAN I TRACK MY PACKAGE?
Once your order is fulfilled, we send you an automated email with tracking information from the carrier. You can follow that link to see where your package is and its estimated delivery.
DO YOU OVERNIGHT SHIP?
If you have an urgent order request, please contact us at info@morningragecoffee.com and one of our team members can help.
WHERE DO YOU SHIP TO?
We ship to all 50 states in the USA.
DO YOU SHIP TO APO ADDRESSES?
Yes. We frequently send orders and donation care packages to APO addresses. Make sure you are as specific as possible with the unit when filling in the address information. Enter the city as APO or FPO, the state as Armed Forces Europe (AE), Armed Forces Pacific (AP) or Armed Forced America (AA), the APO zip code, and the country as United States.
HOW DOES LOCAL PICKUP WORK?
For our local friends and family, we will place orders on the 2nd and 4th Thursday morning every month for all local pickup orders. Any orders placed will be on hold until we make the bi-monthly order. They should be available for pickup the following Monday. We will contact you to arrange a location. General pickup area is near Hooks and Hancock. Email info@morningragecoffee.com for shipping updates and delivery options.